How can we help?
Support for the Nutrify.ai app. Browse the common questions below, or reach our team directly — we typically reply within 48 hours.
Email support
Questions about your account, subscription, billing, or the app? Email us and we’ll get back to you.
help@nutrifyme.aiFrequently asked questions
How do I reset my password?+
On the login page, tap “Forgot password?” and enter your account email. We’ll send a reset link/OTP. If it doesn’t arrive within a few minutes, check spam or email us at help@nutrifyme.ai.
How does billing and my subscription work?+
Plans and pricing are shown on the Pricing page. Subscriptions renew automatically each cycle until cancelled. You can view your current plan and renewal date from your dashboard.
How do I cancel my subscription?+
You can cancel anytime — your access continues until the end of the current billing period, with no further charges. To cancel or if you need help, contact help@nutrifyme.ai and we’ll take care of it.
My payment succeeded but the app didn’t open / update.+
Payments can take a moment to reflect. Fully close and reopen the app, then check your plan on the dashboard. If it still hasn’t updated after a few minutes, email help@nutrifyme.ai with your registered email and payment ID and we’ll resolve it quickly.
How do I delete my account and data?+
You can request deletion from the account deletion page or by emailing help@nutrifyme.ai with the subject “Data Deletion Request.” See our Privacy Policy for timelines and details.
Helpful links
About the app
Nutrify.ai provides personalized diet guidance powered by AI, blending Ayurvedic principles with modern nutrition science. Available on iOS and Android. When contacting support, please include your registered email and, if relevant, your device and app version so we can help faster.